First, check your SOLUS account.

✅ Make sure you were charged the “SGPS Health and Dental Plan” fee.

If you were charged this fee and you did not have the SGPS Health & Dental Plan last year, you may have to wait before you can use your coverage.

What Does This Mean?

From September 1 to mid-October, the insurance company may not have your information yet.

During this time:

❌ You cannot use your health and dental coverage.

❌ You cannot create a Securian account.

❌ You cannot submit claims.

Need Health or Dental Care During This Time?

You can still:

✅ Visit a doctor, dentist, or pharmacy.

✅ Pay the cost yourself.

✅ Submit a claim later and get reimbursed after your coverage becomes active.

How Do I Know When My Coverage Is Ready?

You will not receive a notice when the waiting period ends.

To check if your coverage is active, try to create a Securian account:

• Through the Securian app on the App Store
• Through the Securian app on Google Play
• Through the Securian web portal

If you can create an account, your information has been added to the system.

How to Register

Use this ID when creating your Securian account:

GPS[your student number]-00
(Example: GPS12345678-00)

Bus Pass Information

Are you a full-time, on-campus student?

✅ If you are registered as a full-time, on-campus student for September 2026, you will automatically get a bus pass.

✅ You do not need to sign up.

✅ The bus pass fee will be added to your student account.

How Do I Use the Bus Pass?

Your Queen’s Student Card is your bus pass.

Just show or tap your student card when you ride the bus.

Need a Student Card?

Visit the Queen’s Student Card website:

https://www.queensu.ca/registrar/registration/student-id-cards

You can find information about:

• Getting your first student card
• Replacing a lost card
• Picking up your card

No student card = no bus pass access.